{"id":10987,"date":"2019-07-08T16:40:49","date_gmt":"2019-07-08T19:40:49","guid":{"rendered":"https:\/\/www.amchamchile.cl\/?p=159290"},"modified":"2019-07-08T16:40:49","modified_gmt":"2019-07-08T19:40:49","slug":"itau-lanzo-sucursal-100-digital","status":"publish","type":"news","link":"https:\/\/amchamchile.cl\/en\/noticia\/itau-lanzo-sucursal-100-digital\/","title":{"rendered":"[:es]Ita\u00fa lanz\u00f3 sucursal 100% digital[:]"},"content":{"rendered":"<p>[:es]<strong><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-159291\" src=\"https:\/\/amchamchile.cl\/wp-content\/uploads\/2019\/07\/itau-300x200.png\" alt=\"\" width=\"300\" height=\"200\" \/><\/strong><\/p>\n<p>Un nuevo modelo de atenci\u00f3n 100% digital que incluye atenci\u00f3n remota y horario extendido, entre otros beneficios, est\u00e1 implementando banco Ita\u00fa, donde hoy m\u00e1s del 80% de sus clientes son considerados digitales.<\/p>\n<p>\u201cNos estamos transformando y avanzando para convertirnos en el mejor banco para nuestros clientes. Ellos privilegian el uso de sus tel\u00e9fonos, smartphones, tablets o computadores, buscan atenci\u00f3n inmediata, personalizada, y nuestro desaf\u00edo es ofrecerles productos y servicios que creen valor para su vida personal y sus negocios, en el momento y lugar que necesiten. Nuestra sucursal digital viene a transformar a Ita\u00fa en el banco digital que ellos quieren\u201d, asegur\u00f3 el gerente corporativo de la Banca Minorista de Ita\u00fa, Juli\u00e1n Acu\u00f1a.<\/p>\n<p><strong>Horario extendido y respuesta inmediata<\/strong><strong>\u00a0<\/strong><\/p>\n<p>\u201cEl nuevo modelo de atenci\u00f3n busca beneficiar a los clientes, ajust\u00e1ndose a sus nuevos patrones de conducta y estableciendo est\u00e1ndares de respuesta inmediata a trav\u00e9s de los diferentes canales de comunicaci\u00f3n. La extensi\u00f3n del horario de atenci\u00f3n, tambi\u00e9n es parte de esos ajustes, para estar disponibles con servicios online acordes al comportamiento de estos clientes\u201d, agreg\u00f3 Juli\u00e1n Acu\u00f1a.<\/p>\n<p>La sucursal digital est\u00e1 disponible, en una primera etapa, para un grupo de clientes de Ita\u00fa Personal Bank y considera servicios online acordes a su estilo de vida:<\/p>\n<ul>\n<li>Un chat exclusivo para clientes de sucursal digital en la App Ita\u00fa Personal Bank Chile o en el sitio <a href=\"http:\/\/www.itau.cl\">itau.cl<\/a>.<\/li>\n<li>Horario extendido, de 08:00 hasta 19:00 hrs., durante el que los ejecutivos estar\u00e1n disponibles v\u00eda chat, mail y tel\u00e9fono.<\/li>\n<li>Un equipo especializado para atender solicitudes y requerimientos espec\u00edficos.<\/li>\n<\/ul>\n<p>Adem\u00e1s, los clientes siempre podr\u00e1n seguir utilizando la red de sucursales Ita\u00fa Personal Bank e Ita\u00fa disponibles a lo largo de todo Chile.[:]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[:es] Un nuevo modelo de atenci\u00f3n 100% digital que incluye atenci\u00f3n remota y horario extendido, entre otros beneficios, est\u00e1 implementando banco Ita\u00fa, donde hoy m\u00e1s del 80% de sus clientes son considerados digitales. \u201cNos estamos transformando y avanzando para convertirnos en el mejor banco para nuestros clientes. Ellos privilegian el uso de sus tel\u00e9fonos, smartphones, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"template":"","news_tax":[],"user_type":[],"class_list":["post-10987","news","type-news","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>[:es]Ita\u00fa lanz\u00f3 sucursal 100% digital[:] - AmCham Chile<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/amchamchile.cl\/noticia\/itau-lanzo-sucursal-100-digital\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"[:es]Ita\u00fa lanz\u00f3 sucursal 100% digital[:] - AmCham Chile\" \/>\n<meta property=\"og:description\" content=\"[:es] Un nuevo modelo de atenci\u00f3n 100% digital que incluye atenci\u00f3n remota y horario extendido, entre otros beneficios, est\u00e1 implementando banco Ita\u00fa, donde hoy m\u00e1s del 80% de sus clientes son considerados digitales. \u201cNos estamos transformando y avanzando para convertirnos en el mejor banco para nuestros clientes. Ellos privilegian el uso de sus tel\u00e9fonos, smartphones, [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/amchamchile.cl\/noticia\/itau-lanzo-sucursal-100-digital\/\" \/>\n<meta property=\"og:site_name\" content=\"AmCham Chile\" \/>\n<meta property=\"og:image\" content=\"https:\/\/amchamchile.cl\/wp-content\/uploads\/2019\/07\/itau-300x200.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/amchamchile.cl\/noticia\/itau-lanzo-sucursal-100-digital\/\",\"url\":\"https:\/\/amchamchile.cl\/noticia\/itau-lanzo-sucursal-100-digital\/\",\"name\":\"[:es]Ita\u00fa lanz\u00f3 sucursal 100% digital[:] - AmCham Chile\",\"isPartOf\":{\"@id\":\"https:\/\/amchamchile.cl\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/amchamchile.cl\/noticia\/itau-lanzo-sucursal-100-digital\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/amchamchile.cl\/noticia\/itau-lanzo-sucursal-100-digital\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/amchamchile.cl\/wp-content\/uploads\/2019\/07\/itau-300x200.png\",\"datePublished\":\"2019-07-08T19:40:49+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/amchamchile.cl\/noticia\/itau-lanzo-sucursal-100-digital\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/amchamchile.cl\/noticia\/itau-lanzo-sucursal-100-digital\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/amchamchile.cl\/noticia\/itau-lanzo-sucursal-100-digital\/#primaryimage\",\"url\":\"https:\/\/amchamchile.cl\/wp-content\/uploads\/2019\/07\/itau-300x200.png\",\"contentUrl\":\"https:\/\/amchamchile.cl\/wp-content\/uploads\/2019\/07\/itau-300x200.png\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/amchamchile.cl\/noticia\/itau-lanzo-sucursal-100-digital\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/amchamchile.cl\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"[:es]Ita\u00fa lanz\u00f3 sucursal 100% digital[:]\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/amchamchile.cl\/#website\",\"url\":\"https:\/\/amchamchile.cl\/\",\"name\":\"AmCham Chile\",\"description\":\"C\u00e1mara Chilena Norteamericana de Comercio\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/amchamchile.cl\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"[:es]Ita\u00fa lanz\u00f3 sucursal 100% digital[:] - AmCham Chile","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/amchamchile.cl\/noticia\/itau-lanzo-sucursal-100-digital\/","og_locale":"en_US","og_type":"article","og_title":"[:es]Ita\u00fa lanz\u00f3 sucursal 100% digital[:] - AmCham Chile","og_description":"[:es] Un nuevo modelo de atenci\u00f3n 100% digital que incluye atenci\u00f3n remota y horario extendido, entre otros beneficios, est\u00e1 implementando banco Ita\u00fa, donde hoy m\u00e1s del 80% de sus clientes son considerados digitales. \u201cNos estamos transformando y avanzando para convertirnos en el mejor banco para nuestros clientes. Ellos privilegian el uso de sus tel\u00e9fonos, smartphones, [&hellip;]","og_url":"https:\/\/amchamchile.cl\/noticia\/itau-lanzo-sucursal-100-digital\/","og_site_name":"AmCham Chile","og_image":[{"url":"https:\/\/amchamchile.cl\/wp-content\/uploads\/2019\/07\/itau-300x200.png","type":"","width":"","height":""}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/amchamchile.cl\/noticia\/itau-lanzo-sucursal-100-digital\/","url":"https:\/\/amchamchile.cl\/noticia\/itau-lanzo-sucursal-100-digital\/","name":"[:es]Ita\u00fa lanz\u00f3 sucursal 100% digital[:] - AmCham Chile","isPartOf":{"@id":"https:\/\/amchamchile.cl\/#website"},"primaryImageOfPage":{"@id":"https:\/\/amchamchile.cl\/noticia\/itau-lanzo-sucursal-100-digital\/#primaryimage"},"image":{"@id":"https:\/\/amchamchile.cl\/noticia\/itau-lanzo-sucursal-100-digital\/#primaryimage"},"thumbnailUrl":"https:\/\/amchamchile.cl\/wp-content\/uploads\/2019\/07\/itau-300x200.png","datePublished":"2019-07-08T19:40:49+00:00","breadcrumb":{"@id":"https:\/\/amchamchile.cl\/noticia\/itau-lanzo-sucursal-100-digital\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/amchamchile.cl\/noticia\/itau-lanzo-sucursal-100-digital\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/amchamchile.cl\/noticia\/itau-lanzo-sucursal-100-digital\/#primaryimage","url":"https:\/\/amchamchile.cl\/wp-content\/uploads\/2019\/07\/itau-300x200.png","contentUrl":"https:\/\/amchamchile.cl\/wp-content\/uploads\/2019\/07\/itau-300x200.png"},{"@type":"BreadcrumbList","@id":"https:\/\/amchamchile.cl\/noticia\/itau-lanzo-sucursal-100-digital\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/amchamchile.cl\/en\/"},{"@type":"ListItem","position":2,"name":"[:es]Ita\u00fa lanz\u00f3 sucursal 100% digital[:]"}]},{"@type":"WebSite","@id":"https:\/\/amchamchile.cl\/#website","url":"https:\/\/amchamchile.cl\/","name":"AmCham Chile","description":"C\u00e1mara Chilena Norteamericana de Comercio","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/amchamchile.cl\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/amchamchile.cl\/en\/wp-json\/wp\/v2\/news\/10987","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/amchamchile.cl\/en\/wp-json\/wp\/v2\/news"}],"about":[{"href":"https:\/\/amchamchile.cl\/en\/wp-json\/wp\/v2\/types\/news"}],"author":[{"embeddable":true,"href":"https:\/\/amchamchile.cl\/en\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":0,"href":"https:\/\/amchamchile.cl\/en\/wp-json\/wp\/v2\/news\/10987\/revisions"}],"wp:attachment":[{"href":"https:\/\/amchamchile.cl\/en\/wp-json\/wp\/v2\/media?parent=10987"}],"wp:term":[{"taxonomy":"news_tax","embeddable":true,"href":"https:\/\/amchamchile.cl\/en\/wp-json\/wp\/v2\/news_tax?post=10987"},{"taxonomy":"user_type","embeddable":true,"href":"https:\/\/amchamchile.cl\/en\/wp-json\/wp\/v2\/user_type?post=10987"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}